LOYALTY PROGRAM, REFERRAL, AND PARTNERSHIP CONDITIONS
ZIOUKA & NOGO URBAN, a limited liability company (SARL), registered with the Paris Trade and Companies Register under number B 980 362 859 VAT number: FR 89 980 362 859, with its registered office located at 61 rue de Lyon, 75012 Paris – France (hereinafter referred to as "Bijouxcré ").oles.com » offers every client (hereinafter referred to as the "Member") the opportunity to join a loyalty program involving referrals and partnerships with the Club. Bijoux Creoles of the website https://www.bijouxcreoles.com/en/ (hereinafter referred to as the "Partnership Referral Loyalty Program").
These general conditions (hereinafter the "CGFPP") aim to define the terms, content, and conditions for joining and using the Partnership Sponsorship Loyalty Program, as well as the rights and obligations of the Member and the Club. Bijoux Creoles of the website https://www.bijouxcreoles.com/en/ in this context.
The loyalty program allows you to accumulate loyalty points and entitles you to benefits based on purchases made on [insert name]. https://www.bijouxcreoles.com/en/.
The Member undertakes to use the loyalty program referral partnerships in accordance with the provisions set out in these general terms and conditions.
1. LOYALTY PROGRAM MEMBERSHIP SPONSORSHIP PARTNERSHIPS
Membership in the Loyalty Program Sponsorship Partnerships is free and offered for any purchase:
On the website https://www.bijouxcreoles.com/en/, when creating a customer account and/or when confirming an online purchase.
The customer can at any time object, if they wish, to benefit from the Loyalty Program referral partnerships:
To join the Loyalty Program Referral Partnerships, it is necessary to meet the following conditions:
i. be a natural person with legal capacity to contract ;
ii. not being excluded from the loyalty program partnership referral "Club Mamétis" on the website. https://www.bijouxcreoles.com/en/ This text is a symbol that doesn't have a specific meaning in French. It seems to be a typo or an incomplete sentence. ;
iii. Provide the following information on membership forms on the website https://www.bijouxcreoles.com/en/: title, last name, first name, email, and/or phone number. This information is necessary for the creation of the loyalty account ("the Loyalty Account") as membership in the Referral Loyalty Program is personal and required by the Club. Bijoux Website Creoles https://www.bijouxcreoles.com/en/To have a means of communicating with the Member ;
iv. accept these General Terms and Conditions of Purchase.
Membership in the Loyalty Referral Partners program will only be recorded if the required information requested is completed. A personal loyalty identification number will then be assigned to the Member (hereinafter referred to as "Loyalty ID").
The loyalty identifier is confidential, personal, and nominative. It cannot be transferred, shared, or communicated to a third party. The member is required to take all reasonable measures to preserve the confidentiality and integrity of their loyalty identifier, their loyalty checks, and more generally, their loyalty account (identifiers, passwords).
Each Member can only hold and use a single loyalty Identifier (same name, first name(s), email address and/or phone number). The same household cannot use the same loyalty Identifier. The Club Bijoux Website Creoles https://www.bijouxcreoles.com/en/ reserves the right to request an ID document to verify the identity of the Member.
If the Mamétis Club from the website https://www.bijouxcreoles.com/en/ Noting that the same Member holds several loyalty IDs, the Club Bijoux Website Creoles https://www.bijouxcreoles.com/en/ reserves the possibility of merging loyalty accounts into a single account, while retaining the loyalty benefits of the said Member.
Membership in the Sponsorship Loyalty Program implies acceptance of these Terms and Conditions and our Privacy Policy.
The member can unsubscribe from the loyalty referral program at any time.
To access their loyalty account, the Member can:
- Online on the website https://www.bijouxcreoles.com/en/ : log in to your loyalty account using the email address associated with your loyalty ID. ;
- Customer service: provide the information related to your Loyalty ID (name, first name, email address, phone number) and/or provide said Loyalty ID.
2.ADVANTAGES OF THE LOYALTY SPONSORSHIP PROGRAM
2.1 Loyalty program benefits
The loyalty ID allows the member, upon presentation of it, to accumulate points awarded according to terms and scales that will be communicated to them by the Club. Bijoux Website Creoles https://www.bijouxcreoles.com/en/, and entitles you to benefits based on purchases made on the website. https://www.bijouxcreoles.com/en/.
Purchases of repairs and/or services, gift vouchers, as well as purchases made during sales or promotions, or with exceptional discounts, will not be included in the cumulative purchases, and therefore will not result in earning loyalty points.
The loyalty points counter starts counting from the creation of the Loyalty ID.
The number of loyalty points earned is available for consultation:
- Customer service available upon request from a sales advisor.
- By email,
- On the website https://www.bijouxcreoles.com/en/ in the section "My account / Loyalty program referral.
Points are available immediately after purchase for in-store purchases, unless there is a temporary technical issue. For purchases made on the website https://www.bijouxcreoles.com/en/, Points are available after the withdrawal period has expired.
Points cannot be transferred to a third party, nor exchanged for cash, products, or any other benefits of any kind.
Making a deposit does not entitle you to earn loyalty points: only paying for the full purchase allows you to earn loyalty points.
In case of a purchase cancellation, particularly due to the return of product(s) by the Member, the points earned from this purchase will be cancelled unless, in the meantime, they have been used by the Member.
2.2 Loyalty check
Receive €1 for every €20 you spend.
Membership in the loyalty referral program, the Club Bijoux Website Creoles https://www.bijouxcreoles.com/en/ Grants the right, after purchasing items over a period starting from the date of the first purchase (hereinafter referred to as "the Period in question"), to a loyalty voucher corresponding to a discount, equivalent to ten percent (10%) of the cumulated amount excluding taxes (excluding tax) of the purchase of items, to be used for the next purchase on the website. https://www.bijouxcreoles.com/en/
2.3 Sponsorship Check
Each godchild benefits from a 5% discount on their next order starting from 60€ of purchases. You earn Sponsorship Vouchers each time one of your filleul.le.s places his/her first order
The purchase counter starts from the creation of the loyalty ID.
The number and total amount of purchases made can be viewed:
- - On the website https://www.bijouxcreoles.com/en/ in the section "My account / Loyalty program referral.
- - Upon request from a customer service sales advisor.
- - By email.
For each item purchased, a loyalty check of six percent (6%) of the cumulative amount excluding taxes (H.T) for the purchase of items during the given period will automatically be credited to your loyalty account after 14 days. The gains are validated and credited to the member's loyalty account, who is the sole and exclusive beneficiary of the check ("the Beneficiary").
For each referral, a loyalty check of two euros (€2) is given every time one of your filleul.le.s Place your 1st order. During the specified period, your earnings will be automatically validated after 14 days and credited to the referring member's loyalty account, who is the sole beneficiary of the voucher ("the Beneficiary").
The payment of a deposit does not lead to the recording of a purchase eligible for a loyalty check: only the full payment of the purchase entitles the customer to a loyalty check.
In the event of a purchase cancellation, especially due to the return of product(s) by the Member, this purchase will not be counted towards the purchases that qualify for the loyalty voucher. If, in the meantime, the loyalty voucher has been issued, it will be canceled - unless it has been used by the Member.
The loyalty voucher is sent by email or given at the checkout when the Beneficiary purchases the 5th item during the specified Period. Upon receiving the loyalty voucher, the purchase counter and loyalty points counter will be reset to zero. At any time, the Beneficiary can access their loyalty voucher and loyalty points balance from their loyalty account.
The loyalty check is issued tax exclusive (net of taxes).
The loyalty voucher is valid for three (3) months after validation, and must be used by the Member before the end of this period. The loyalty voucher can no longer be used at the end of its validity period, it will not be renewed or exchanged, and will not result in any cash payment or any other type of benefit.
The loyalty voucher is strictly personal and non-transferable, even for free. Therefore, the loyalty voucher cannot be given to a third party, nor sold or exchanged with a third party - including household members. The loyalty voucher is not a payment instrument: it cannot be exchanged for monetary compensation, nor exchanged or refunded in part, especially in cases of loss, theft, damage, or expiration.
On the website https://www.bijouxcreoles.com/en/, The loyalty check can only be used after a delay of fourteen (14) days following the last purchase made on the website.
The loyalty check is fractional, reloadable, and can be used in multiple installments or all at once. It can only be used by the Beneficiary and on the loyalty account that generated the check.
If the amount of the purchase made with the loyalty check is less than the amount of the loyalty check, the Beneficiary will not be able to claim a cash payment. mametis.com to offset the difference, nor any other product or benefit of any kind. In particular, this difference cannot be credited to the Beneficiary's loyalty account.
The loyalty voucher is valid:
- - On the website https://www.bijouxcreoles.com/en/ By logging into the Loyalty Account and selecting "My rewards" and converting the check that will appear automatically on the payment page into a discount code.
The loyalty voucher can be used for any purchase of jewelry or timepieces, as well as for the purchase of services, except during promotional offers.
Subject to their validity, multiple loyalty checks can be used by the Beneficiary to pay for the same purchase.
The reimbursement of purchases made, in whole or in part, by loyalty check cannot be made in cash, by check, or by credit card. The reimbursement, if applicable, will be made exclusively in the form of credit corresponding to the amount initially paid by loyalty check. The credit is valid for one (1) year from its date of issue on the site. https://www.bijouxcreoles.com/en/.
2.3. Personalized benefits
Regardless of the number of purchases made, every Member will be able to occasionally benefit from certain personalized advantages. They will be announced to them by personal mail, email, or SMS .
3. DURATION AND TERMINATION OF THE LOYALTY REFERRAL PROGRAM
Membership in the Referral Loyalty Program is unlimited in time.
At any time, the Member can leave the loyalty referral program by expressing their request by email or phone. Their loyalty account will then be deactivated, and the Member will immediately lose any unused Rewards, loyalty vouchers, or other benefits at the deactivation date.
Any breach by the Member of these CGFPP, any abusive or fraudulent use of the Loyalty Program by the Member, any falsification of information by the Member, any purchase by the Member made with stolen or falsified loyalty checks, and in general any behavior by the Member detrimental to the interests of the site, will result in the termination of their membership in the Loyalty Program, without any form of compensation or indemnification, without prejudice to the site's right to take any action necessary to preserve its rights and interests. The Member will be informed of this termination by any means available to the site.
4. PERSONAL DATA
Before joining the Referral Loyalty Program, the Member is invited to consult the Personal Data Policy on the website. https://www.bijouxcreoles.com/en/.
5. ACCESSIBILITY AND AVAILABILITY OF THE LOYALTY ACCOUNT
Mametis.com is committed to providing services diligently, with the understanding that it is bound by an obligation of means, excluding any obligation of results, which the Members expressly acknowledge and accept.
Bijouxcreoles.com is committed to conducting regular checks to verify the operation and accessibility of the Loyalty Program., Mametis.com reserves the right to temporarily interrupt access to the loyalty program, particularly for maintenance reasons. Similarly, Mametis.com shall not be held responsible for temporary difficulties or impossibilities of access to the Loyalty Program that may be caused by circumstances beyond its control, force majeure, or disruptions in telecommunication networks.
In these hypotheses, https://www.bijouxcreoles.com/en/ will nevertheless do everything possible to enable the Member to retain the benefit of their purchase accumulation and loyalty vouchers.
In any event, unless there are contrary mandatory rules, the liability that may be incurred by Mametis.com Regarding the CGFPP, liability is expressly limited to only direct damages suffered by the Member.
6. CONTACT
For any request, question, or complaint, the Member can contact the Customer Service at the following address: ZIOUKA & NOGO URBAN Head Office 61 rue de lyon 75012 Paris Internet site Customer Service MAMETIS ; phone: 01 79 93 48 38 or 07 71 32 55 74 ; email: [email protected] or via the following form: https://www.bijouxcreoles.com/en/contact-us
7. LOYALTY PROGRAM MODIFICATION
These Terms and Conditions are accessible and printable at any time via a direct link in the footer of all pages of the website. https://www.bijouxcreoles.com/en/.
The General Conditions are also available for consultation on the customer account.
Club Mamétis from the website https://www.bijouxcreoles.com/en/ reserves the right to modify or delete the Terms and Conditions at any time. In the event of a modification to these Terms and Conditions, the latest version will be communicated to Members by any means.
On the website https://www.bijouxcreoles.com/en/ will be carried out at least fifteen (15) days in advance.
No modification, evolution, or deletion of the terms or conditions of the Loyalty Program entitles the Member to compensation.
8. LANGUAGE
In the event of a translation of the CGFPP into one or more languages, only the French version will prevail.
9. APPLICABLE LAW AND JURISDICTION
The General Conditions are governed by French law.
Any dispute relating to the conclusion, validity, interpretation, performance, or termination of the General Conditions will be submitted to the competent French courts: (i) at the place of residence of the Member or the registered office .
In case of a dispute, Mametis.com and the Member agree to seek an amicable solution prior to taking any legal action.
The Member is informed that they have the option to resort to one of the following mediation organizations:
9.1. The Consumer Mediation Center of Justice Mediators
The Member has the option to use the services of a mediator free of charge to amicably resolve the dispute with the website. mametis.com. In this case, the User can contact the Consumer Mediation Center of Justice Conciliators (hereinafter "CM2C"), whose website is accessible at the following link. I'm sorry, but I need the text you want me to translate from French to English. Please provide the text so I can assist you effectively.https://www.cm2c.net/ . .
This consumer dispute resolution organization approved and mediator is designated by the watchmaking-jewelry sector and can be contacted:
- - electronically at the following address: [email protected]
- - by regular mail (including an email address, a phone number, and a written complaint) to the following address: CM2C - Consumer Mediation Center of Justice Conciliators, 14 rue Saint Jean, 75017 Paris
- - by phone at the following number: 01 89 47 00 14
If the Adherent enters the CM2C, they must inform the site without delay. It is understood that the solution proposed by the mediation service is not binding on either the Adherent or the site.
9.2. GENERAL PROVISIONS
If any provision of the Terms and Conditions is deemed unwritten or considered null and void, or declared as such in accordance with a law, regulation, or as a result of a final court decision, the other provisions will remain in full force and effect.
10. PARTNERSHIPS
Minimum purchase of 60€ required to join the affiliate program
Who can become a Muse of Mamétis ?
You can apply to join the Égérie program as long as you are of legal age and are active on at least one social network (Instagram, TikTok, Facebook, X, or YouTube).
10.1 PUBLICATION CONDITIONS
How often should I post ?
You are free to share content whenever you want! However, the more you post, the greater the chances of your link or code being used.
10.2.AVANTAGES PARTNERSHIPS PROGRAM
Your community benefits from a personalized offer: 10% off their first order: Minimum purchase of 60€.
10.3.GAIN PARTNERSHIPS
Your commission corresponds to 5% of the amount of each first order validated through your link or code.
How will I be paid ?
If you have a self-employed status or a company, your earnings will be paid via PayPal upon presentation of an invoice. Otherwise, your earnings will be paid with Mamétis vouchers, which can be used on our website.
Version No. 2024-01 dated: 01/01/2024
