LOYALTY PROGRAM, REFERRAL, AND PARTNERSHIP CONDITIONS
ZIOUKA & NOGO URBAN, a limited liability company registered with the Paris Trade and Companies Registry under number B 980 362 859 VAT: FR 89 980 362 859, with its registered office located at 61 rue de Lyon, 75012 Paris – France (hereinafter referred to as "Bijouxcré").oles.com " ») offers every customer (hereinafter referred to as the "Member") the opportunity to join a loyalty program referral partnership club. Bijoux Créoles from the site https://www.bijouxcreoles.com/gb/ (hereinafter referred to as the "Partnership Referral Loyalty Program").
These general terms and conditions (hereinafter the "GTCPP") aim to define the terms, content, and conditions for joining and using the Loyalty Program Referral Partnerships, as well as the rights and obligations of the Member and the Club. Bijoux Créoles from the site https://www.bijouxcreoles.com/gb/ in this setting.
The loyalty program allows you to accumulate loyalty points and entitles you to benefits based on purchases made on. https://www.bijouxcreoles.com/gb/.
The Member agrees to use the loyalty program sponsorship partnerships in accordance with the provisions set forth in these terms and conditions.
1. LOYALTY PROGRAM SIGN-UP SPONSORSHIP PARTNERSHIPS
Membership in the Loyalty, Referral, and Partnership Program is free and offered with every purchase:
On the website https://www.bijouxcreoles.com/gb/, when creating a customer account and/or when confirming an online purchase.
The customer can, at any time, object, if they wish, to benefit from the Loyalty Program referral partnerships.
To join the Loyalty Program sponsorship partnerships, it is necessary to meet the following conditions:
i. be a natural person with legal capacity to contract ;
Not to be excluded from the loyalty program referral partnerships "Club Mamétis" on the website. https://www.bijouxcreoles.com/gb/ This text does not contain any words or phrases to translate as it only includes a symbol " ; ". ;
iii. Fill in the following information on the membership forms on the website https://www.bijouxcreoles.com/gb/: title, last name, first name, email, and/or phone number. This information is necessary for the creation of the loyalty account ("the Loyalty Account") as membership in the referral loyalty program is personal and required by the Club. Bijoux Créoles from the website https://www.bijouxcreoles.com/gb/To have a means of communicating with the member ;
iv. accept the present General Terms and Conditions of Purchase.
Membership in the Loyalty Program referral partnerships will only be registered if the required information requested is completed. A personal loyalty identification number will then be assigned to the Member (hereinafter referred to as "Loyalty ID").
The loyalty identifier is confidential, personal, and nominative. It cannot be assigned, transferred, or shared with a third party. The member is required to take all reasonable measures to preserve the confidentiality and integrity of their loyalty identifier, their loyalty vouchers, and in general, their loyalty account (identifiers, passwords).
Each Member can only hold and use a single loyalty Identifier (same last name, first name(s), email address and/or phone number). The same household cannot use the same loyalty Identifier. Club Bijoux Créoles from the website https://www.bijouxcreoles.com/gb/ reserves the right to request an identity document to verify the identity of the Member.
If the Mamétis Club on the website https://www.bijouxcreoles.com/gb/ notes that the same Member holds multiple loyalty IDs, the Club Bijoux Créoles from the website https://www.bijouxcreoles.com/gb/ reserves the possibility of merging loyalty accounts into a single account, while retaining the loyalty benefits of the said Member.
Enrolling in the Referral Loyalty Program implies acceptance of these T&C and our Privacy Policy.
The Member can unsubscribe from the Loyalty Referral Program at any time.
To access their loyalty account, the member can:
- Online on the website https://www.bijouxcreoles.com/gb/ : log in to your Loyalty Account using the email address associated with your Loyalty ID. ;
- Customer service: provide the information related to your loyalty ID (name, first name, email address, phone number) and/or provide said loyalty ID.
2.ADVANTAGES OF THE LOYALTY REFERRAL PROGRAM
2.1 Loyalty gain through sponsorship
The loyalty identifier allows the member, upon presentation of it, to accumulate points awarded according to terms and scales that will be communicated to them by the Club. Bijoux Créoles from the website https://www.bijouxcreoles.com/gb/, and entitles you to benefits based on purchases made on the website https://www.bijouxcreoles.com/gb/.
Purchases of repairs and/or services, gift cards, as well as purchases made during sales or promotions, or with exceptional discounts, will not be included in the cumulative purchases, and therefore will not result in earning loyalty points.
The loyalty points counter starts from the creation of the loyalty ID.
The number of loyalty points earned is available for consultation:
- Customer service available upon request from a sales advisor,
- By email,
- On the website https://www.bijouxcreoles.com/gb/ in the section "My account / Loyalty referral program."
Points are available immediately after purchase for in-store purchases, except in cases of temporary technical unavailability. For purchases made on the website https://www.bijouxcreoles.com/gb/, The points are available after the withdrawal period has expired.
Points cannot be transferred to a third party, nor exchanged for cash, products, or any other type of benefits.
Making a deposit does not result in earning loyalty points; only paying for the entire purchase entitles you to earn loyalty points.
In case of cancellation of a purchase, especially due to the return of product(s) by the Member, the points earned through this purchase will be canceled, unless, in the meantime, they have been used by the Member.
2.2 Loyalty check
Receive 1€ for every 20€ you spend.
Membership in the loyalty referral program the Club Bijoux Créoles from the website https://www.bijouxcreoles.com/gb/ entitles you, after the purchase of items made over a period starting from the date of the first purchase (hereinafter referred to as "the Consideration Period"), to a loyalty voucher corresponding to a discount, equivalent to ten percent (10%) of the cumulative amount exclusive of taxes (H.T) of the purchase of items, to be used on the next purchase on the website. https://www.bijouxcreoles.com/gb/
2.3 Sponsorship Check
Each godchild benefits from a 5% discount on their next order starting from €60 of purchases. You earn Sponsorship Vouchers each time one of your... filleul.le.s places his first order
The purchase counter starts as soon as the loyalty ID is created.
The number and total amount of purchases made can be viewed:
- - On the website https://www.bijouxcreoles.com/gb/ in the section "My account / Loyalty referral program."
- - Upon request from an after-sales service sales advisor.
- - By email.
For each item purchased, a loyalty check of six percent (6%) of the accumulated amount excluding taxes (H.T) from the purchase of items during the specified period will automatically be credited to the Member's loyalty account after 14 days, who is the sole and exclusive beneficiary of the check ("the Beneficiary").
For each referral, a loyalty check of two euros (€2) every time one of your filleul.le.s Places his first order. During the period considered, your Earnings will be automatically validated after 14 days and credited to the Referral Loyalty Account of the Member, who is the sole and unique beneficiary of the check ("the Beneficiary").
The payment of a deposit does not result in the recording of a purchase eligible for a loyalty check: only the full payment of the purchase entitles to the loyalty check.
In case of cancellation of a purchase, especially due to the return of product(s) by the Member, this purchase will not be counted towards the purchases eligible for the loyalty voucher. If, in the meantime, the loyalty voucher has been issued, it will be canceled – unless it has been used by the Member.
The loyalty voucher is communicated by email or given at the checkout upon purchase of the 5th item by the Beneficiary during the specified Period. When the loyalty voucher is handed over, the counter for the number of purchases and loyalty points will be reset to zero. At any time, the Beneficiary can access their loyalty voucher and loyalty points balance from their Loyalty Account.
The loyalty check is issued tax-exclusive (excluding taxes).
The loyalty voucher is valid for three (3) months after validation and must be used by the Member before the end of this period. The loyalty voucher can no longer be used once its validity period has expired, it will not be renewed or exchanged, and will not entitle to any cash payment or any other advantage of any kind.
The loyalty voucher is strictly personal and non-transferable, even as a gift. Therefore, the loyalty voucher cannot be given to a third party, nor sold or exchanged with a third party – including members of the household. The loyalty voucher is not a payment instrument: it cannot be exchanged for cash, nor can it be partially or fully refunded, especially in cases of loss, theft, damage, or expiration.
On the website https://www.bijouxcreoles.com/gb/, The loyalty check can only be used after a period of fourteen (14) days following the last purchase made on the site.
The loyalty voucher is divisible and reloadable, and can be used in multiple installments or all at once. It can only be used by the Beneficiary and on the loyalty account that generated the voucher.
If the amount of the purchase made with the loyalty check is less than the amount of the loyalty check, the Beneficiary will not be able to claim a cash payment. mametis.com To offset the difference, nor any other product or benefit of any kind. In particular, this difference cannot be credited to the Recipient's Loyalty Account.
The loyalty voucher is valid for:
- - On the website https://www.bijouxcreoles.com/gb/ By logging into the loyalty account and selecting "My rewards" and converting the check that will appear automatically on the payment page into a discount code.
The loyalty voucher can be used for any purchase of jewelry or watch products, as well as for the purchase of services, except during promotional offers.
Subject to their validity, several loyalty checks can be used by the Beneficiary to pay for the same purchase.
Refunds for purchases made, either in full or in part, using loyalty checks cannot be issued in cash, by check, or by credit card. If a refund is due, it will be provided exclusively in the form of a credit corresponding to the original amount paid by the loyalty check. This credit will be valid for one (1) year from the date of issuance on the site. https://www.bijouxcreoles.com/gb/.
2.3. Personalized benefits
Regardless of the number of purchases made, every Member will be able to benefit from certain personalized advantages from time to time. These will be communicated to them through personal mail, email, or SMS .
3. DURATION AND TERMINATION OF THE LOYALTY REFERRAL PROGRAM
Membership in the Referral Loyalty Program is unlimited in time.
At any time, the Member can leave the loyalty referral program by either expressing their request by email or phone. Their loyalty account will then be deactivated, and the Member will immediately lose any Rewards, loyalty vouchers, or other unused benefits at the time of deactivation.
Any breach by the Member of these CGFPP, any abusive or fraudulent use of the Loyalty Program by the Member, any falsification of information by the Member, any purchases by the Member made using stolen or falsified loyalty checks, and in general, any behavior by the Member prejudicial to the interests of the site, will result in the termination of their membership in the Loyalty Program, without any form of compensation or indemnification, without prejudice to the site's right to take any action necessary to preserve its rights and interests. The Member will be informed of this termination by any means available to the site.
4. PERSONAL DATA
Before joining the Sponsorship Loyalty Program, the Member is invited to consult the Personal Data Policy on the website. https://www.bijouxcreoles.com/gb/.
5. ACCESSIBILITY AND AVAILABILITY OF THE LOYALTY ACCOUNT
Mametis.com undertakes to provide services diligently, specifying that it is subject to an obligation of means, to the exclusion of any obligation of results, which Members expressly acknowledge and accept.
Bijouxcreoles.com commits to conducting regular checks to verify the operation and accessibility of the Loyalty Program., Mametis.com reserves the right to temporarily interrupt access to the loyalty program, notably for maintenance reasons. Similarly, Mametis.com shall not be held responsible for temporary difficulties or impossibilities in accessing the loyalty program that may arise from circumstances beyond its control, force majeure, or disruptions in telecommunication networks.
In these hypotheses, https://www.bijouxcreoles.com/gb/ will nevertheless do everything possible to allow the Member to retain the benefit of their purchase total and their loyalty vouchers.
In any case, unless there are overriding mandatory rules, the responsibility that may be incurred by Mametis.com Regarding the CGFPP, liability is expressly limited to only direct damages suffered by the Member.
6. CONTACT
For any request, question, or complaint, the Member can contact the Customer Service at the following contact information: ZIOUKA & NOGO URBAN Headquarters 61 rue de lyon 75012 Paris Customer Service website BIJOUXCREOLES. tel: 01 79 93 48 38 or 07 71 32 55 74. email: [email protected] or via the following form: https://www.bijouxcreoles.com/gb/bijoux-créoles-antillean-jewelry-jewelry-creoles-bijouxcréoles
7. LOYALTY PROGRAM MODIFICATION
These terms and conditions can be accessed and printed at any time through a direct link at the bottom of all pages of the website. https://www.bijouxcreoles.com/gb/.
The General Conditions are also available for consultation on the customer account.
Club Mamétis from the website https://www.bijouxcreoles.com/gb/ reserves the right to modify or delete the Terms and Conditions at any time. In the event of a modification of these Terms and Conditions, the latest version will be communicated to the Members by any means.
On the website https://www.bijouxcreoles.com/gb/ will be carried out at least fifteen (15) days in advance.
No modification, evolution, or deletion of the terms or conditions of the Loyalty Program entitles the Member to compensation.
8. LANGUAGE
In the event of a translation of the CGFPP into one or more languages, only the French version will prevail.
9. APPLICABLE LAW AND JURISDICTION
The Terms and Conditions are governed by French law.
Any dispute relating to the conclusion, validity, interpretation, performance, or termination of the Terms and Conditions will be submitted to the competent French courts (i) of the place of residence of the Member or headquarters .
In case of a dispute, Mametis.com and the Member agree to seek an amicable solution prior to any legal action.
The Member is informed that they have the option to use one of the following mediation organizations:
9.1. The Consumer Mediation Center of Justice Mediators
The Member has the option to use the services of a mediator free of charge to amicably resolve the dispute with the website. mametis.com. In this case, the User may contact the Consumer Mediation Center of Justice Mediators (hereinafter referred to as "CM2C"), whose website is accessible at the following link. Sure, please provide me with the text in French so I can translate it for you.https://www.cm2c.net/ . .
This consumer dispute resolution body approved by the watchmaking-jewelry sector and mediator can be contacted:
- - electronically at the following address: [email protected]
- - by regular mail (including an email address, a phone number, and a written complaint) to the following address: CM2C - Centre de la médiation de la consommation de conciliateurs de justice, 14 rue Saint Jean, 75017 Paris
- - by phone at the following number: 01 89 47 00 14
If the Adhérent seizes the CM2C, he must inform the website without delay. It is understood that the solution proposed by the mediation service is not binding on either the Adhérent or the website.
9.2. GENERAL TERMS AND CONDITIONS
If any of the terms of the General Conditions are deemed unwritten or considered null or void in accordance with a law, regulation, or as a result of a final court decision, the other terms shall remain in full force and effect.
10. PARTNERSHIPS
Minimum purchase of €60 required to join the affiliate program
Who can become a Muse for Mamétis ?
You can apply to join the Égérie program as long as you are of legal age and are active on at least one social media network (Instagram, TikTok, Facebook, X, or YouTube).
10.1 PUBLICATION CONDITIONS
How often should I post ?
You are free to share content whenever you want! However, the more you post, the more chances you have that your link or code will be used.
10.2.AVANTAGES PARTNERSHIPS PROGRAM
Your community benefits from a personalized offer: 10% off their first order. Minimum purchase of 60€.
10.3.GAIN PARTNERSHIPS
Your commission corresponds to 5% of the amount of each first order validated through your link or code
How will I be paid ?
If you have a self-employed status or a company, your earnings will be paid via PayPal upon presentation of an invoice. Otherwise, your earnings will be paid with Mamétis vouchers, which can be used on our website.
Version No. 2024-01 dated: 01/01/2024